WhatsApp Business setup
Prepare your business for platform onboarding.
Follow a structured path for your business presence, policies, support details, documents, templates, and customer consent flow.
Start with your foundation
Complete your profile, publish your essential policies, and make sure customers can find accurate support details.
- Business name, website, email, and phone
- Privacy Policy, Terms, and Refund Policy
- Human support channel and escalation details
Review the messaging flow
Prepare customer-first templates and an opt-in flow that explains what messages users will receive and how to stop them.
- Template purpose and sample content
- Opt-in language and unsubscribe handling
- Customer service window guidance
Submit with context
Use the dashboard to review open tasks and prepare your materials. Messaging limits are assigned and controlled by Meta based on eligibility, quality, and platform rules.